Thursday, August 16, 2012
The Gift Of Problems
I was sitting at my desk the other day pondering a pesky
problem that I've been having. And frankly, it was all
I could do to keep from letting negative thinking about
it overwhelm me.
When I went to check my email, my weekly message from my
long-time friend Phil Humbert was in my box. The subject
line of his email? The Gift of Problems.
How timely and what a great piece that Phil wrote (he
puts out some great writing and always has!).
I contacted him right away and told him I wanted to share
it with you. He graciously gave me permission so here
it is in its original and uncut version:
"When we're stuck or frustrated, I don't suppose anybody
really likes problems. But problems are the source of
wealth, fame, power, progress and most of the good things in
life. Without problems, I fear we might still be living in
caves. Thank goodness for the gift of problems!
Do I really mean that? Yes, I do! But do I really feel
that way all the time? No. I find it especially hard to
appreciate problems when I have one of my own!
But the truth is that most of us earn our living by solving
other people's problems. In that sense, while I may be
frustrated by my own problems, I am extremely thankful that
other people have problems I can solve!
We had a minor mishap with Mary's car this week. The
passenger-side mirror got knocked off, and of course, it has
the electric gizmo in it so there was no way I could fix it
myself. We had a problem. And since it wasn't scheduled,
and I didn't want to be bothered that particular day,
it annoyed me.
But I noticed the guy at the body shop saw it very
differently! Turns out that with his knowledge, experience
and tools, he didn't have a problem at all! For him, it was
an easy way to make a couple hundred bucks! What a delight!
Lucky him.
In a diversified economy, problems make the world go 'round!
When I have a problem with my car, the mechanic makes money.
When I have a problem with my computer, the tech guy makes
money. When my clients want to grow their businesses, enrich
their lives or have difficulty achieving their most
important goals, I get a call. Thank goodness for problems!
The truth is, that if you want to make more money, you must
(yes, I said, MUST) learn to solve more and bigger problems
for more people. People pay to have problems solved.
This is easy to understand when the problem is also a
crisis. In an emergency we want a doctor to stop the pain.
When they break down, we want our cars fixed. When we're
travelling and need food or lodging for the night, we gladly
pay someone to help us out. Those problems are obvious. But
when we buy entertainment or furniture for our homes, or
even a book to read on vacation, these are also problems we
pay someone to solve for us.
Whether your customer is one person called your "boss" or
the thousand people who come to your restaurant every day,
they all have problems to be solved. If you want them to pay
you more, you must find ways to either solve the same
problem for more people, or learn to solve bigger or more
complex problems. Your income is always a pretty accurate
reflection of the value customers put on the problems you
solve for them.
Thank goodness for problems!
And as an extra bonus, consider the amazing gifts problems
give us, free of charge! Problems challenge us. They stretch
us. They make us creative. They teach us things and force us
to learn from or collaborate with very smart people.
Sometimes I think of problems as God's gift to the human
race!
When we are totally relaxed and comfortable, laying in the
sun with no problems of any kind, we are unlikely to be
motivated. Sometimes, we even doze off! Without problems we
do very little. We invent nothing and build little of
lasting value. Only when we are hungry, frustrated, worried
or challenged by a problem do we rouse ourselves, rally our
resources, and get to work. Problems (and their solutions)
have created the world we enjoy every day.
So, do I really enjoy problems? Well, not always. Like most
people, I get frustrated or annoyed by unexpected problems.
But I do see them as opportunities to learn new skills, to
grow, and in some cases, to grow rich! Problems give me a
chance to meet people with skills I don't have, to extend my
network, and to learn from people with expertise in areas I
can't handle myself.
I think it was W. Clement Stone who observed that, "Every
problem has within it an even greater opportunity." I think
he was right. Examine every problem for the gold that lies
within it. Problems make us stronger. They teach us skills,
and over time, they make us rich!"
If you enjoyed Phil's wisdom you can find more of it at:
http://philiphumbert.com/
And I hope you're like me, and you feel a lot different now
about that big "problem" that's been shadowing you.
As always, thanks for supporting our site :-)
Vic and Lisa Johnson
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